Privacy Policy

At Diamond Knitland, we are committed to protecting the privacy of our customers, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.diamondknitland.com ) or engage with us through other channels. Please read this Privacy Policy carefully as it affects your rights and obligations.

Information We Collect

1 Personal Information

We may collect personal information from you in various ways, including but not limited to:

• When you place an order or make a purchase.
• When you register on our site or subscribe to our newsletter.
• When you fill out a form or contact us.
• When you participate in contests, promotions, surveys, or other features of our site.

The personal information we collect may include your name, email address, postal address, phone number, credit card information, and other details necessary to fulfill your requests.

2 Non-Personal Information

We may also collect non-personal information about your interactions with our site, such as:

• Browser type and version.
• Operating system and platform.
• IP address and/or location data.
• Information about pages viewed and actions taken on our site.

This information helps us understand how our site is used and improve our services.

 How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To send you updates, newsletters, and promotional materials.
• To respond to your inquiries and provide customer support.
• To personalize your experience on our site.
• To analyze site usage and improve our products and services.
• To detect and prevent fraud and other security risks.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information:

• With service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
• As required by law or to comply with legal processes.
• To protect the rights, property, or safety of Diamond Knitland, our customers, or others.

Data Security

We take appropriate measures to protect the security of your information. This includes using secure servers and encryption technology to safeguard sensitive data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Web Beacons

We may use cookies and web beacons to enhance your browsing experience, remember your preferences, and track site usage. You can set your browser to refuse all or some cookies, but this may affect the functionality of our site.

 Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

305 Swayambu Marga Dhalko Kathmandu, Nepal
info@diamondknitland.com

(+977) 985102441

By using our site or engaging with us, you agree to the terms of this Privacy Policy. Thank you for choosing Diamond Knitland!